Frequently Asked Questions

Our items are all 101% authentic else feel free to call the police.

No! You can also order via WhatsApp/Text message +65 87180088 or via Carousell app @printbanknotes besides ordering form the website.

For More details can be found over at How To Order

For self-collection, only at Block 107 Serangoon North Avenue 1 Singapore 550107 (Cafe 107) / DBS Bank of Serangoon Garden Village Singapore 556679 is free of charge,
For meetups, AMK station +$5, other stations (subjected to my convenience) +$15.
For local delivery(SG), +$1 for Normal Postage & $2.30 base + $(weight of items) for Registered Postage.
For international delivery, we use registered airmail which has different rates for countries in each Zone. Delivery fees will be charged based one country zone's base rate + $(weight of items)

For More details can be found over at Delivery Information

Yes with extra charges applied, AMK station +$5, other stations (subjected to my convenience) +$15, meetup charges to be deposited before the actual meetup.
Usually self collection only at Block 107 Serangoon North Avenue 1 Singapore 550107 (Cafe 107)
And for orders above SGD$10000, the collection place will be at DBS Bank of Serangoon Garden Village Singapore 556679, deposit required will vary.

For self-collection/meetups, it will depend on how fast you are able to schedule a meetup at the designated place.
For local delivery(SG), Normal Postage takes 1-5 working days & Registered Postage takes 1-3 working days.
For international delivery, airmail takes tentatively 4-10 working days. Subjected to delays due to unforeseen circumstances.

More details can be found over at Delivery Information[/accordion-item]


PBN accepts Direct bank transfer, DBS Paylah! App transfer & Paypal as payment methods.

Direct bank transfer refers to iBanking/ATM Transfer/Cash Deposit. Customers have to send us a snapshot of receipt/transaction page with their #ordernumber through email or whatsapp/text in order to verify payment.

DBS Paylah! App transfer refers to payment via DBS Paylah! application which is available on Playstore/Appstore. Customers can make your payment directly to our DBS Paylah! number (+65 87180088) & send us a snapshot of transaction page with their #ordernumber through email or whatsapp/text in order to verify payment.

Paypal payments only to printbanknotes@gmail.com & inform us with your Paypal email through email or Whatsapp/Text at +65 87180088 after payment is made.

More details can be found over at Payment

For all reservations of any item, a deposit of 20% of total amount is required. Items are only reserved for a maximum period of 2 weeks. After 2 weeks, items are released back for sale. All reserved items are strictly not for sale during the 2 week period. Deposits are not returned for any cancelled orders.

Orders with full payment in will be prioritised on a first pay first basis.

For reservation orders, your order will be reserved for a maximum period of 2 weeks with 20% deposit required, no return of deposit for cancelled orders.
For postage orders, your order will be mailed out within 2 working days.
For self-collection/meetup orders, arrange a time & date for pickup via email or WhatsApp/Text +65 87180088

For emails, please check your junk/spam folder as our emails may end up in either one of those folders. Else, kindly send us another email to inform us. Do refrain from sending multiple emails at a time. We will reply all emails within 2 working days

For Whatsapp/Text, all replies will be made within 24hours don't worry!